Scales with you
Clients that migrated to Onport from an internal build, have spent on average $100,000 in Salaries developing an MVP solution that didn’t sufficiently meet business needs - with Onport your developers can focus on value-added business logic, building on top of our platform.
Standard
Starting from
$1000
/mo
GMV
$20,000
$35,000
$50,000
Skus
10,000
20,000
30,000
Per Month
$1,000
$1,250
$1,500
Your Vendor’s product catalogue will be automatically imported into Onport and stock levels will be kept in sync with your Marketplace
Automated inventory sync
Once an order has been placed, Onport will route the order back to the appropriate vendor in real-time, ensuring a seamless flow of data between both parties.
Vendor order sync
Bundled USPS account and USPS Shipping labels ready to be printed for you and your vendors. Up to 67% discount from standard USPS rates.
Discounted shipping rates w/ USPS
Our unique vendor portal is a great way to ensure that you and your vendors get exactly what you need from your dropshipping business.
Vendor portal
Most popular
Advanced
Starting from
$2000
/mo
GMV
$80,000
$115,000
$150,000
Skus
50,000
75,000
100,000
Per Month
$2,000
$2,500
$3,000
The Advanced subscription includes all the benefits you'll find in the Standard plan
Everything in standard
Fully automate your vendor payments with Stripe, PayPal + more. Automate commission rates, landed costs, shipping charges and refunds (payment fees may apply).
Automated vendor payments
Allocate inventory to stock orders and synchronize in real time, across multiple sales channels and manage multiple stock locations. Manage backorders and replenishment purchase orders.
Advanced Warehouse Automation
Create shipping labels for you or your vendors using your preferred carriers by connecting to a Shipping Software (shippo, shipstation, shippypro, postmen)
Shipping Labels
Plus
Starting from
$3500
/mo
GMV
$200,000
$240,000
$280,000
Skus
125,000
150,000
175,000
Per Month
$3,500
$4,000
$4,500
The Plus subscription includes all the benefits you'll find in the Advanced plan
Everything in advanced
Whether you have 1 or 1,000 dropship vendors, you can set the correct shipping rules for each one. Rates will be merged at checkout, based on what you customer orders.
Advanced vendor shipping rules
Create a custom logo and URL for your dropship portal. Removes all Onport branding.
White labelling
Access Onport's APIs to create custom workflows tailored to your business needs.
API Access
Enterprise
Contact us for pricing
Looking for higher order/SKU count and Enterprise grade feature set?
Discover our Enterprise offering
Enterprise grade cloud & support
Headless Rest API Architecture
Dedicated developer support
Staging environments
Ad Hoc Atelier
★★★★★
Onport has always worked very well for us, and we can see the value we get for the price as Onport is vital to our business model. If you manage an integrated warehouse, this is the app to use. Great customer service and awesome support!
Hibana
★★★★★
Onport has been a vital tool for the growth of our marketplace. The platform is easy to use and the team at Onport was always on hand to answer and support any of our questions when initially setting up.
American Perfumer
★★★★★
The account management team was very helpful and flexible with my business needs. I use inventory management and payment export primarily. I have no comparison with competitors
Expert help when you need it
Our teams are here to support you. Businesses can choose to get dedicated support management, prioritized responses, and other professional services.
.
.
Success Manager
Contacting Us
Follow-up Meetings
Response Times
Training
Technical Account Manager
Technical Health Check
Essential
Free
-
Onport’s support portal
2h/month while Onboarding
<48h
Online help center
-
-
Professional
Dedicated Success Manager
Dedicated Slack channel while Onboarding
1h/month
<24h
Online help center
-
-
Premium
Dedicated Success Manager
Dedicated Slack channel
2h/month
<24h
Entitled up to 2h/month of online calls
Dedicated while Onboarding
Included
Enterprise
Looking to have different coverages on your Support package?
Discover our Enterprise support offering
Talk to salesPricing FAQs
Find out how our customers use Onport to help increase their sales and grow their retail businesses.
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Is there a limit to the number of vendors I can have on Onport?
No, Onport does not charge and do not have limits for number of vendors. We keep track of the number or SKUs.
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My marketplace processes a large sales volume (GMV), but does not have a lot of SKUs imported to our marketplace. Are you able to make an exception for pricing on this?
We would recommend that you reach out to a member of our Sales team for potential arrangements.
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Do you need to have an active Onport subscription in order to begin onboarding?
Yes, in order to begin onboarding, you either need to be on an active subscription, or on your trial period. Not going to be launching for a couple of months, but still want to begin onboarding? Speak with a member of our Sales team to discuss special onboarding and staging plans!
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Are your sales limits (GMV) including all orders from our store? Or just our dropship orders?
Onport looks only at your dropship orders.
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We love Onport, but we just launched our marketplace recently, and cannot afford the full subscription cost. Are you able to provide a discount to give our marketplace a runway to scale?
If you are able to provide evidence of low sales numbers, our Sales team might be able to provide you with assistance. Please get in touch!
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How will Onport be measuring my GMV?
To calculate your GMV, Onport will only consolidate your marketplace dropship sales volume processed via our infrastructure. This volume will be calculated using the transaction local currencies and converted to USD at the market exchange rates to date.
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How frequently is the inventory information from my vendors updated in Onport?
Our plans include a daily update to all your inventory information. If your business model requires more frequent updates please contact our Sales team for extra information.
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Are your sales limits (GMV) including all orders from our store? Or just our dropship orders?
Onport looks only at your dropship orders.
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Is onboarding and customer support available for us?
Yes! Our Standard Onboarding & Customer Support is available for all Onport subscribers! Additionally, we offer Professional, Premium and Enterprise support options for clients with higher assistance needs. Please contact our Sales team for more information.
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My marketplace has a high number of SKUs but does not process a large sales volume (GMV). Are you able to make an exception on pricing for us?
You can purchase additional SKUs to be added to your limits. Please reach out to our Sales team to discover our SKUs offering.
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How do the Onport pricing tiers work?
Each Onport Plan contains three different Tiers that are sorted by two factors: Gross Merchandise Value (GMV) from Dropship Orders processed by Onport per month, and Number of SKUs imported into Onport.GMV, is the total amount of sales a marketplace makes over a specified period of time.
If either limit of GMV or SKU/Variants connected are reached, a member of the Onport Customer Success team will contact you in regards to your subscription.
Onport will never automatically raise your pricing plan based on limits being raised, but if limits are constantly being reached or crossed, we will recommend that you move up a pricing tier.
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Do my inventory feeds have limits?
Individual inventory feeds will be limited to a maximum of 20k items per feed. This limit can potentially be lifted, if you have any feeds above this level, by raising with our support team. We review the total SKUs and source of the feed, to ensure there is no degradation to your account from importing these large feeds.
